General Information

Store Policies

Ordering and Payment

We endeavor to make our site as easy to navigate as possible. Simply click on any product you would like to purchase, use the button to place it in your shopping cart, and when you've selected all items you'd like, follow the prompts to proceed to checkout. To place an order by phone, call our contact number 1-866-325-5966 and we'll be happy to help. If we do not answer, we are helping another customer or tending to our business or little ones, but we will get back to you promptly.

We accept MasterCard, Visa, American Express, Discover, and PayPal through Express Checkout. Local customers in the Seattle and surrounding area may pick up items and pay by check or cash as well.

Order Processing and Shipping

All orders will be processed and shipped when received, typically within 2-3 business days. Transit time is separate from order assembly. We calculate shipping by weight, so your shipping costs will be only what it cost to transport your order and nothing more.

We currently ship anywhere in the U.S. but cannot accept international orders at this time.

Orders are shipped via UPS and USPS, from Seattle, with a choice of regular or expedited shipping.

If you live in the Seattle or surrounding area, you are welcome to pick up your order. Simply select "local pick-up," and we will email or phone you to arrange a time.

If you provide an email address during check-out, you will receive an order confirmation and a shipping notice when your order goes out. You can track your package with the information provided.

Punkernoodle Baby does its best to assemble and ship packages quickly – we carry a large and varied stock on hand so that you can find what you need and do not have to wait long for your wonderful diapers. However, our assembly time is not guaranteed. Circumstances such as national holidays, inclement weather, post office closure, and our occasional closures for inventory accounting or family vacation can impact processing times. We do our best to post notices about issues that can affect orders on our home page. If you require your diapers by a specific day, please select appropriate shipping and realize that processing time is separate from that. If you have a question or concern about timing, please contact us.